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Shipping Policy

1. Destinations: We primarily ship to the contiguous United States and Canada. For inquiries regarding shipping to other countries or regions, kindly reach out to us prior to making your purchase.

2. Dispatch Origins: Our packages originate from Amazon distribution centers across the U.S. and E.U., with some shipments fulfilled by trusted third-party warehouses located in close proximity to your destination.

3. Delivery Timeframe: Please allow 3 to 5 business days for order processing. Following that, you can typically expect delivery within 6 to 10 days. Any potential delays due to unforeseen circumstances will be communicated to our customers promptly.

4. Free Shipping Eligibility: Complimentary shipping is available for orders within the Contiguous United States. For shipping costs outside of this area, kindly contact sa***@so******.co for assistance.

5. Carrier Partners: We collaborate with leading carriers including DHL, FedEx, UPS, USPS, and local courier services. Expedited shipping options are available at an additional charge for those seeking faster delivery.

6. Address Amendments: Regrettably, once a package has been dispatched, we are unable to accommodate changes to the delivery address.

7. Damaged Shipments: In the event that your order arrives damaged, we advise contacting the relevant shipment carrier to initiate a claim process. Please retain all packaging materials and damaged items for assessment.

8. Additional Considerations:

  • All orders must be accompanied by a valid street address; expedited orders cannot be shipped to PO Boxes.
  • Delivery to remote areas may incur supplementary charges ranging from $50 to $200.
  • Once a package has been dispatched, rerouting is not feasible.
  • Some orders may require a signature upon delivery for security purposes.

We strive to ensure a seamless shipping experience for our valued customers and appreciate your understanding of these policies. If you have any further inquiries or require assistance, please don’t hesitate to contact us.

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