Shipping Policies
Destinations: We ship to the contiguous United States, excluding Puerto Rico and Hawaii. For inquiries about other locations, contact us before purchasing.
Dispatch Origins: Our packages ship from our U.S. warehouses located in Texas and California.
Delivery Timeframe: Please allow 1 business day for order processing. Customers on the West Coast will receive their orders within 2 to 4 days, and East Coast customers within 5 to 7 days. Orders ship from our U.S. warehouses in CA or TX.
Free Shipping: Free shipping is available for all products, except for solar panels of 200 watts or higher.
Carrier Partners: We work with DHL, FedEx, UPS, USPS, and local couriers. Expedited shipping is available at an additional cost.
Address Amendments: Changes to the delivery address are not possible once the package has been dispatched.
Damaged Shipments: If your order arrives damaged, contact the carrier to initiate a claim. Retain all packaging materials and damaged items for assessment.
Additional Considerations:
- All orders require a valid street address; expedited orders cannot be shipped to PO Boxes.
- Once dispatched, rerouting is not feasible.
- Some orders may require a signature upon delivery for security purposes.
We strive to ensure a seamless shipping experience and appreciate your understanding of these policies. For further inquiries or assistance, please contact us.