Solar Path is a solar installer based in Cork, Ireland, founded in 2022 by Ken Hegarty and John Dennehy. Drawing on their experience as entrepreneurs and technologists, they focused on building a tech-first foundation that made growth seamless for both their team and their customers. In just three years, they have grown rapidly in domestic installations and have since expanded into commercial and agricultural solar.
Initially, this rapid growth brought familiar challenges: fragmented tools, manual paperwork, and the rising incidence of errors and delays as installation volumes increased. To scale without the usual chaos, Solar Path needed a system that could centralise workflows, connect data across the team, streamline compliance, and support its tech-first vision.
That is where Scoop came in. By adopting Scoop as the backbone of their operations, Solar Path created a digital foundation that allows them to grow faster while keeping customer experience front and centre.
“With Scoop, we’ve built the workflows, integrations, and automations we need to grow quickly without creating chaos. From the very early stages of the business, I wanted to build it so that it could scale quickly at the right point. We’ve put in the resources and time to get our entire process right, and with Scoop we can now scale without the chaos you’d normally expect.”
— Ken Hegarty, Co-Founder, Solar Path
Key Takeaways:
- Time savings: Hours of admin eliminated through automated grant forms, compliance paperwork, and integrated invoicing.
- Customer experience: Homeowners now receive complete, organised documentation packages without delays or stress.
- Scalable growth: Accelerating installation capacity year over year while expanding confidently into commercial and agricultural projects.
- Future-ready operations: Scoop’s flexible integrations, industry process templates, and unlimited users ensure Solar Path can adapt as new opportunities arise.
Challenges Before Scoop
Like many young solar installation companies, Solar Path grew quickly. As they grew fivefold in year two and doubled again in year three, growth began straining their early systems.
Fragmented Tools
Using GoHighLevel for CRM, OpenSolar for design, Google Drive for photos, PDFs for surveys, and QuickBooks for invoicing meant constant re-entry of customer and project data.
Paperwork & Compliance Stress
In Ireland, homeowners rely on SEAI grants and must comply with ESB grid paperwork and BER certifications. Manually tracking multiple forms, signatures, and technical documents led to risk of errors and delays.
Manual Stock & Installation Management
Installation orders were tracked in spreadsheets; missing updates often left the warehouse and field teams scrambling.
Scaling Pressure
As installations accelerated, the risk of chaos grew. Ken and his co-founder wanted to continue expansion, but knew their current systems could not handle the complexity.
“We wanted to grow fast but without the confusion and chaos that usually comes with scaling. From the start, we built Solar Path to be a modern company with the right systems in place.”
— Ken Hegarty, Co-Founder, Solar Path
Why They Chose Scoop
The Solar Path team explored many software options for solar. Many positioned themselves as “all-in-one” platforms that tried to cover CRM, design, operations, and accounting. But these solutions came with trade-offs: functionality was often “a mile wide and an inch deep”, strong in some areas and weak in many others. With their growth plans, Ken and John knew they would quickly outgrow these platforms and face a costly change-management process at the worst possible time.
Solar Path chose Scoop as their field service management backbone to manage operations and support long-term growth. Scoop’s Central Operations Hub (COH) concept, and its focus on connecting key tools and teams through configurable, automated workflows, resonated strongly.
Central Operations Hub (COH)
Unlike “all-in-one” tools that try to do everything, Scoop is focused on centralising, automating, and managing operations — the backbone of Solar Path’s workflows. Scoop’s COH approach recognises that growing organisations rely on several best-in-class tools working together, while giving teams easy-to-use Work Apps that eliminate the need to log into multiple platforms. This perfectly matched Solar Path’s vision for operational excellence and a consistently high-quality customer experience.
Fully Managed Integrations
Most platforms Solar Path evaluated either forced them into rigid “all-in-one” systems or required them to manually stitch their tools together with Zapier-style connectors or external contractors. None reliably supported the accuracy required for SEAI grants, ESB grid paperwork, BER compliance, and government documentation.
Scoop’s GLOO™ managed integrations service removed this barrier entirely. The GLOO team configured, hosted, and fully managed Solar Path’s integrations that connect GoHighLevel CRM, OpenSolar, and QuickBooks into one cohesive operational stack.
“Scoop’s GLOO integrations save us a huge amount of man-hours and make the process much easier to track everything through. They also reduce error counts right across our project management process. The best part is these are fully configured, hosted, and managed by Scoop’s dedicated GLOO team, which frees up our resources to focus on operations.”
— Ken Hegarty, Co-Founder, Solar Path
Workflow Automation
Scoop became the hub connecting CRM intake, OpenSolar design, site surveys, installations, and invoicing. CRM data flows directly into Scoop; site survey results trigger design handovers; installation closeouts auto-generate grant forms, test reports, and datasheets. This eliminated data re-entry, manual document preparation, and missed handoffs, saving hours per project.
Future-Proofing
By choosing Scoop, Solar Path gained resilience. If they later switch design tools (e.g., EasyPV, PVSol) or accounting or ERP software (e.g., NetSuite), Scoop can integrate these into its Central Operations Hub (COH) without disrupting daily operations or impacting other teams.
Ease of Use for Teams
With Scoop each team member, from dispatchers to project managers to field installers, gets a tailored Work App and user experience – whether at their desktop or on their mobile device in the field. This helped Solar Path onboard the office team, field crews, and subcontractors quickly and eliminated the typical challenges with process compliance and data hygiene.
Unlimited Users & Storage Model
With Scoop, Solar Path does not worry about extra seat licences or costs for subcontractors. Unlimited users means every installer, electrician, and partner can access the system; unlimited file storage provides one secure place for all photos and documentation.
“Scoop is the backbone of our software stack. Every step from the first CRM inquiry to project closeout runs through it, and that makes the customer journey so much easier.”
— Ken Hegarty, Co-Founder, Solar Path
Implementation
Solar Path’s implementation was guided by Scoop’s Customer Success team, who worked closely with Ken and his staff to configure workflows, build integrations, and train the field crews. The result was workflows that mirrored their business processes:
- Residential Workflows for site surveys, installs, and service.
- Document Repository in Scoop housing grant forms, test results, and manufacturer datasheets.
- Digital Checklists ensure crews capture photos and required data on-site.
- Paperwork Automation for SEAI grants, ESB grid connections, and BER compliance.
- Automated communications for customer updates and quotation notifications.
Onboarding & Ongoing Support
Dedicated sessions with the CS team ensured that Ken, project managers, and installers could learn and adapt quickly. The mix of structured training and flexibility allowed Solar Path to keep scaling while onboarding was in progress. Ongoing support helped Solar Path push through integrations and optimise the platform without feeling overwhelmed.
Integrations
Scoop’s GLOO™ integrations gave Solar Path the flexibility of a modular tech stack that could scale across both residential and commercial projects without adding internal workload. Instead of building and maintaining integrations themselves, Solar Path relies on Scoop’s dedicated team to configure, host, and continually manage the connections between their CRM, design software, installation workflows, compliance processes, and QuickBooks Online.
GoHighLevel CRM Integration
Automatically transfers lead and customer information from CRM into Scoop’s operational workflows, eliminating duplicate data entry and ensuring clean, timely handovers from sales to survey and design.
Formstack Integration
Auto-fills SEAI grant applications, ESB grid connection forms, BER documentation, electrical test reports, and other compliance paperwork using data captured in Scoop.
QuickBooks Online Integration
Automatically creates customers and generates invoices based on workflow triggers in Scoop, cutting down on administrative effort and improving financial accuracy across the team.
Looking Ahead
Solar Path’s growth journey is only beginning. With Scoop as their operational backbone, they are well-positioned to:
- Continue to scale residential operations.
- Expand commercial and agricultural solar offerings.
- Move into battery storage aggregation and solar farms.
Their story is proof that proactively building an operational backbone pays dividends: by building a fully connected tech stack early and leveraging the Central Operations Hub (COH) concept, Solar Path is scaling smart, delivering stress-free customer experiences, and positioning itself as one of Ireland’s most forward-looking solar companies.
